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Yard Control Tower

When to use

The Dispatch Engine of Peripass allows you to dispatch visitors to locations on your site.

Locations can be anything. E.g. (un)loading bays, docks, parkings, …


Main idea

In the yard control tower you have an overview of your yard. It consists of:

  • The visitors that are waiting to be dispatched to their location. The are in the waiting queue.

  • The virtual yard, containing the current situations: empty locations, locations with visitors, locations with assets, …

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The nearby queue on the dispatch dashboard represent the parking closest to the site, where drivers can wait to be dispatched after they have registered their arrival. The virtual yard layout represent the docks and trailer parking areas on the yard to which a driver can be dispatched.


Waiting queue

A visitor is added to a waiting queue of a dispatch dashboard by changing the status to “waiting dispatch”. In the management portal the action for this is called “add to queue …”.

Dispatcher is able to sort and filter visitors in the Dispatch queue based on timestamps (creation, approval, etc..) and field values or profiles.

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Your queue might have queue capacity management enabled. This is the case when you notice a “nearby queue” and “remote queue” grouping. It allows you to send visitors automatically to the correct queue/parking (nearby / remote). Whenever new room is available nearby, visitors will be called off automatically to this nearby queue. More info on Queue capacity management .

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The virtual yard

The virtual yard contains all the yard locations with their current status (free, occupied, …)

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1. Virtual yard layout. 2. Search for visitor or asset. 3. Search hit. 4. View options. 5. Yard (location) history. 6. Yard location card 7. Yard location card with visitor information.

Search for visitor or asset

To find a visitor or asset on the yard, enter a (partial) search term in the search field (2), then expand the search hit (3) to view the visitor/asset card(7).

Yard history

An overview of all the events that have happened on a yard is available in the yard History (5). To view the history, open View options (4) and select Show history.

If you want to see the history for a specific yard location select Show location history from the yard location card (6).

Color legend

Yard location color

Description

Green

Yard location is free

Orange

Visitor has been dispatched to location and is offsite

Red

Visitor is onsite

Blue

Asset is onsite

Grey

Yard location is unavailable

Show/hide icons on the yard

Icons help to indicate the status and yard operation type of the visitor or asset occupying a yard location. Click View options (4) to show/hide icons.

Icon legend

Icon

Description

Live loading

Visitor live-loading operation is in progress

To load

Asset loading operation is in progress

To unload

Asset unloading operation is in progress

Finished full

Full asset is ready for pickup

Finished empty

Empty asset is ready for pickup

Waiting for documents

Visitor is waiting for documents

Ready for checkout

Yard operations finished, visitor is ready for checkout


Viewing and editing a visitor on the yard

Click on a yard location with a visitor to see more visitor details.

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Use the overflow menu to access actions or edit a visitor.

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Viewing and editing an asset on the yard

Click on a yard location with an asset to see more asset details.

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Use the overflow menu to access actions or to edit an asset.

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Performing a dispatch action

The action of moving a visitor from the waiting queue to a yard location is called “dispatching”. You do this by dragging and dropping the visitor from the queue to a yard location. Visitors can only be dispatched to empty (green) yard locations.

Dispatching a visitor always triggers a status change to CHECKED IN .

Most of the follow-up actions are automated using triggers & actions (e.g. giving access, communicating the new location, …). See Triggers you need before starting .

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Automatic Dispatch

The action can be initiated manually by dragging and dropping a visitor to the yard location. The action can also be initiated by automatic dispatch.

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Auto-Dispatching

Warning: Auto-Dispatch option will only be available if autodispatch rules are configured and visitor conditions are met. Learn more here: Automatic Dispatch

Dispatching assets

Dispatch of assets and visitors depend on the yard operation type.

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Dispatching a Combined Transports

Combined Transports are dispatched as a normal visitor, where visitors are put to Dispatch queue once his status change from Waiting Sequence to Waiting Dispatch.

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Note: The sequence order of a combined transport is fixed in the UI and cannot be changed manually. Instead, the sequence is automatically determined by predefined sorting rules, including profile order and custom field sorting. To adjust the sequence, you must update the custom field that governs the order within the combined transport.

Input during dispatch

Dispatchers can complete data during Dispatch if a field is configured accordingly.

This can be configured on Configuration > Profiles > Edit > Linked fields > Edit and set the parameter Let user insert/modify value on dispatch to “yes”. e

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Finish a yard operation

Once activities are completed, Dispatcher can release a dock/visitor by Finishing Yard operations. This will change visitor status to “Ready for Check-out” and might release the dock (if a related trigger is configured).

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Note: “Finish Yard Operation” will not remove the visitor from the location. If this is desired, you can use Triggers & Actions to facilitate this.


Explore more


Known limitiations

  • Dispatch a sequence up front: dispatch a visitor to visit different docks in a predefined sequence. The same result can be obtained by manual redispatching for each step in the sequence. If you want a form of dispatching up front, you can be creative with automatic dispatching.

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