Triggers & Actions
Must read before starting with Triggers & Actions
Triggers & Actions are very powerful. However it is quite easy to break stuff and impact many flow ons your Peripass environment. Be sure to read all documentation carefully before starting to explore.
Examples of previous “bad configurations” that had major consequences:
Sending an email to all visitors every 5 minutes (in a tenant with more then 5000 visitors)
Consequence: after 1 hour your emails get blacklisted by major spamfilters. It takes 24h to remove you from the blacklist. In this period you won’t be able to send any emails.
Sending an SMS message to all visitors every 1 minute (in a tenant with more then 5000 visitors)
Consequence: There was a very expensive cost related to sending this much SMS message.
Peripass has a business rules engine called “Triggers and Actions” to fully customize your business flows tailored to your needs.
The overall concept is:
Steps | Examples |
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Step 1: When an event happens… = trigger |
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Step 2: … under certain conditions … = conditions |
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Step 3: … then do actions. = actions |
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An example to further clarify the concept:
Trigger: when a visitor status changes to checked in (= registers on self service kiosk)
Condition: and this visitor his active profile is Contractor
Action: create a QR entry code for this visitor AND print a ticket with this QR code
Inspiration
Here is some automation inspiration from the field.
When a driver registers for a flow without a dedicated dispatcher → Then flash a light or play a sound in the warehouse to inform the team lead
When a driver registers → Then change the status in the TMS and update the missing information
When a contractor is not entering the site within 20 minutes after he registered → Then create a yard task for the guard to go and check whether everything is ok
When a driver is dispatched → Then add the license plate to the ANPR camera on the entry barrier or generate a new unique PIN code that has access to the entry barrier
When a driver is granted access on an entry barrier → Then take pictures of the outside of the trailer for damage referral
When a transport is dispatched to a QA or sample-check zone → Then create a task for an operator or scientist to perform a QA check
When a wheel block is deployed → Then show a visual indication in Peripass' digital yard
When the documents for a transport are ready → Then communicate to the driver with a text message that he can print his documents on the check-out kiosk and leave the site
When a transport has departed → Then inform the customer of this departure by email
When a transport, visitor or contractor is not updated for 3 months → Then anonymize all personal information such as name and phone number
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