Advantages & disadvantages of pre-registration
Pre-registration with a (unique) reference has some very convenient advantages:
Known information will be linked to the transport / visitor automatically
Approve / deny drivers or visitors automatically at the entrance. No open gates/doors or manual approval process required.
Challenges with pre-registration:
Starting to use unique references for identifying transports requires a lot of change management of carriers and drivers.
Multiple customers have testified that starting slot booking in combination with yard management (to enforce the usage of slot booking) is a recipe for chaos, complaints and increased waiting fees.
If you don’t have unique references in place yet, we advise to start with the hybrid approach explained below.
Hybrid approach:
Ensure your registration has a fallback mechanism, so that drivers without a reference can still register.
After some time, start deprioritizing drivers that don’t register using their reference, to stimulate carriers to pass along the references to their drivers.
Always inform drivers properly, so that they can ask their carrier for a reference.
Once you notice the amount of drivers not having a reference is below 10% of your daily volume, you can remove the fallback mechanism to limit drivers from registering without a reference.